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Terms and Conditions

Terms of Use Agreement

This Terms of Use Agreement was last updated on 27/03/16.

This Terms of Use Agreement (“Agreement”) sets forth the terms and conditions governing your use of the – Home-Owners-Direct (HOD) online service (the “Service”) at the web site (the “Site”) through which Home-Owners-Direct (HOD) (“Company”) offers the Service. By using the Site, you agree that the terms and conditions of this Agreement, as it may be amended from time to time, govern your use of the Site and the Service. If you do not agree to the terms and conditions of this Agreement, you should immediately cease all usage of the Service and leave the Site. We reserve the right, at any time, to modify, alter, replace or otherwise update the terms and conditions of this Agreement without prior notice. Any such terms and conditions shall become effective immediately upon being posted at the Site. Your continued use of any Service after amendments are posted constitutes an acknowledgement and acceptance of the latest Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.

1. Description of Service

Through the Service, the Site acts as a venue to allow homeowners, property managers, and agents who advertise on our Site (each, a “member”) to offer for rent in a variety of pricing formats, a specific rental property to potential renters/guests (collectively with a member, the “users”). You must (1) provide all equipment necessary for your own Internet connection, including computer and modem, (2) provide for your access to the Internet, and (3) pay any fees to others required for such connection.

Home-Owners-Direct are not a party to any rental transaction formed as a result of viewing information directly and/or indirectly on/from this Site ( or any Site linked to it . We do not own and will not enter into any contract concerning any property listed on the Site. We offer the site as a service to allow “member’s” (the party offering rental properties) of our Site to offer for rent, or rent, in a variety of pricing structures, a specific holiday rental property or rental property to potential “renter’s/guest’s” (the party wishing to rent rental properties).
We are not involved in the actual transaction between renter’s/guest’s and members even though we may occasionally provide tools, such as direct booking, that enable a renter/guest to enter into a transaction to rent a specific property directly from the member of that property. As a result, the quality, safety or legality of the properties advertised, the truth or accuracy of the listings (including the content thereof or any property or guestbook review), the ability of members to rent property or the ability of renter’s/guest’s to pay for any type of rental property are solely the responsibility of the users. Consequently, HOD cannot ensure that a Lister and the Renters/Guests will actually complete a transaction and does not make any representations as to the quality, location, availability, suitability, or pricing of any specific property (rental).

2. Disclaimer of Warranties

This disclaimer is for your protection. Please read it carefully as this notifies you in writing of limited liability and your responsibilities by receiving benefits of service through this website. By using services, you agree to the terms and conditions of this disclaimer.

We provide the site on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, we make no representations or warranties of any kind, express or implied, regarding the use or the results of the Site in terms of its correctness, accuracy, reliability, or otherwise. Company shall have no liability for any interruptions in the use of the Site or the Service. COMPANY DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. HOD recommends that property owners/agents and renters/guests assume that any potential transaction is fraudulent and that positive steps be taken to establish the legitimacy of the transacting party.

To Clarify
(a) is not responsible for any of the information listed in this site. Renters/Guests are responsible to confirm information before enlisting services. Owners are responsible to qualify all renters/guests before entering into a contract. HOD is not liable for any claim between renters/guests and owners. Renters/Guests and Owners assume all liability for use of HOD service. HOD and its owners, employees or contract workers are not responsible for the accuracy or content of the information provided throughout this website.

(b) Our service operates such that the owners/agents may update their listing information online at any time. We expect our owners to provide truthful and accurate information, but cannot ensure this, or control the behavior of owners/agents listing on our site. By use of this site, you agree to accept these risks.

(c) Owners and their agents are responsible for the accuracy of the information on their property listings. Owners and agents providing text and photos assert they own or have been granted license to use the text and photos on this site. HOD is not responsible for any action, or omission of action, by any renter/guest obtained by the use of this site.

(d) None of the information contained in any page on this site is confirmed or warranted by any party. Confirmation of information published herein is the sole responsibility of the renting party.

(e) You are responsible for conducting your own investigation regarding any and all claims made by the rental property/listing owners or agents. You assume all liability for use of any information you find in any page on this site. HOD assumes no responsibility and in no way warrant the accuracy of the information contained in any of the pages published here.

(f) Renters/Guests are aware that each property sets its own refund/cancellation policies and fees. We strongly recommend that renters/guests require a written notice of the refund and cancellation policy from the owner/agent. We recommend the purchase of trip cancellation insurance at your own expense. We are not responsible for the refund of rental fees or travel expenses for any reason whatsoever.

(g) We are also not responsible for the condition of the rental properties listed on our Site or the compliance with laws, rules or regulations that may be applicable to any rental property in any jurisdiction. is not a licensed real estate broker in any state or country and is not acting as the property management agent for any property owner.

Renters (Guests)
To ensure the integrity of the website, we would greatly appreciate any feedback you might like to provide us regarding your positive or negative experience with our rental listings. You may send feedback via our contact form or email.

Please note, while we do take certain measures with a goal to assist users to avoid potentially fraudulent or other illegal activity of which we become aware, we assume no liability or obligation to take any such measures or actions.

3. Limitation of Liability


4. Indemnification

You agree to indemnify and hold Company, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim, demand, damage, liability, cost or expense, including reasonable attorney fees and costs, that we are required to pay any third party due to, or arising out of, your use of the Site or Service, your breach of this Agreement, including, without limitation, your infringement of the trademark, copyright, trade secret, patent rights or rights of publicity or privacy of any other person or entity, or any such action by another user of the Service using your computer.

5. Registered Member’s Account

When you register to use the Service, you will become a registered member of the Service (“Registered Member”) and will select a user name and password. If you are a Registered Member, you must use that user name and password each time you log in to the Service. Registered Members are entirely responsible for any and all activities that occur under their account regardless of whether the Registered Member authorized such activity. You agree to notify Company of any unauthorized use of your account, user name or password, or any other breach of security known to you. Your right to use the Service can be revoked by Company at any time for any reason or for no reason. Such right is personal to you and you agree not to resell or make any commercial use of the Service or any part thereof without the express written consent of Company.

6. Modifications and Interruption to Service

Company reserves the right to modify or discontinue the Service without notice to you. Company shall not be liable to you or any third party should Company exercise its right to modify or discontinue the Service. You acknowledge and accept that Company does not guarantee continuous, uninterrupted or secure access to the Site and operation of the Site may be interfered with or adversely affected by numerous factors or circumstances outside of our control.

7. Third-Party Sites

The Site may include links to other sites on the Internet that are owned and operated by online merchants and other third parties. You acknowledge that we are not responsible for the availability of, or the content located on or through, any third-party site. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites may be subject to the terms of use and privacy policies of each such site, and we are not responsible therefore. We encourage you to review the terms of use and privacy policies of such third-party sites.

8. Governing Law; Jurisdiction of the Courts; Attorney Fees

The Site and the Service are operated and provided from the UK. As such, this Agreement shall be governed by, construed and enforced in accordance with, the laws of the UK without reference to any conflict or choice of law rules that would defeat the application of english law. We make no representation that the Site or the Service is appropriate, legal or available for use in other locations. Accordingly, if you choose to access the Site, you agree to do so subject to the internal laws of the UK. Any cause of action you may have with respect to your use of the Site or the Service must be commenced within one (1) month after the claim or cause of action arises. All actions or suits concerning any dispute arising under this Agreement shall be determined in the first instance by the courts of the UK. You irrevocably submit to the jurisdiction of such courts. The party against whom the court rules in any such litigation shall pay all reasonable attorney fees, disbursements and court costs of the other party as may be fixed by the judge.

9. Compliance with Laws

In your use of the Site and the Service, you are responsible for compliance with all laws applicable thereto. You may not use the Service in any way that violates applicable local, state, province, Federal, national or international laws, regulations or other government requirements. You further agree not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, province, Federal, national or international law or regulation.

10. Copyright and Trademark Information

The copyright in certain content included or available on the Site, including, without limitation, Site design, text, graphics, interfaces, and the selection and arrangement thereof is owned by the Company or its licensors, vendors or advertisers, with all rights reserved therein. Any use of materials taken from the Site, including, without limitation, reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without the prior written permission of an authorized officer of Company is strictly prohibited. You agree that you will not use any robot, spider, or other automatic device or method, or manual process to monitor or copy the Site’s web pages or the content contained therein without the prior written permission of an authorized officer of Company.

Trademarks displayed by vendors on the Site are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation by Company of those owners, any products or services they advertise or sell, or any other materials contained on their web sites. In addition, the use of trademarks or links to the web sites of our vendors is not intended to imply, directly or indirectly, that those vendors endorse or have any affiliation with Company or that the Company endorses or vouches for such vendor or any product or service advertised or offered thereby.

11. Copyright Infringement

You may not post infringing content on the Site. If you do, we may remove or disable access to the infringing content. It is Company policy, in appropriate cases, to cancel the registration of repeat infringers and terminate their access to the Service.

12. Objectionable Materials

Company does not and cannot review all advertisements available through the Service or materials posted to the Site by third persons, including Registered Members. Company is not responsible for any such advertisements or materials. Company reserves the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in Company’s sole discretion are objectionable or in violation of this Agreement. While Company will endeavour to enforce the terms of this Agreement, we cannot warrant or represent that Registered Members will in fact adhere to this Agreement and cannot act as insurers against, or accept any liability for, their failure to do so.

13. Other Terms

If any provision of this Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Agreement, any other agreements referenced herein, and any information you provided Company, may be assigned by Company, in our sole discretion, to a third party in the event of a liquidation, merger or acquisition involving the Company. This Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Registered Member. By accepting this Agreement, you are consenting to the use and disclosure of your personally identifiable information and the other practices described in our Privacy Policy. Please review our Privacy Policy, which is incorporated in this Agreement by this reference as if fully set forth in this Agreement. Section headings in this Agreement are for convenience only and shall not be used in the interpretation of any provision of this Agreement.

14. Payment

14.1 Our fees are as set out in our Website and could vary from time to time. Fees are due in full, in advance and are payable at time of applying for our Services.

14.2 Upon making payment for the Services you will be directed to our Payment Agent who will collect on our behalf. You are advised to keep copies of all transaction details, ref. no, payment confirmation, etc. You must keep a copy of this information as this may be required if there is a problem with your payment/order.

14.3 Once you have started using the Services you shall not be entitled to any refund unless there is an error in the operation of our program or processes that results in the Services being unavailable for 48 hours or more in any one consecutive period . If you feel that the Services have been defective in any way you must contact our Support Team using the Contact Us link on the Website, with your reasons for claiming a refund plus a copy of your user registration details and Transaction id Number or Payment invoice (without this we will be unable to help).

14.4 Where we agree to a refund, the refund will be made within 30 days of your application. If a refund is granted then this will be on a pro-rated basis for how long you have used the Service. A small administration charge will be deducted from the amount paid.

14.5 In the event that:
-14.5.1 we are unable to process your payment details within three days of the due date;
-14.5.2 your payment is refused; or
-14.5.3 your payment is not cleared
the Services will terminate automatically.

Additional Terms and Conditions Applicable to All Members

In addition to being bound by the terms and conditions set out above, members who purchase subscriptions from us are also bound by the following terms, which are in addition to any other terms agreed to in connection with purchasing or renewing a subscription with HOD.
Member Eligibility; Accuracy of Information.

Our services may only be used by members who can form legally binding contracts under applicable law. If you are registering as a business entity, agent, manager or likewise, you represent that you have the authority to bind the entity to these Terms and Conditions. Each member represents and covenants that all information submitted to us and to the Site during such member’s registration with the Site shall be true and correct. Each member further agrees to promptly provide notice to the Site by contacting us regarding any updates to any such contact information previously submitted by such member to the Site. Each member agrees to promptly provide such proof of personal identification, proof of ownership of the property listed on the Site, and proof of authority to list the property as we may request. In the event that such proof as been requested and is not provided or not accepted, HOD reserve the right to suspend or terminate a members account or deactivate or remove any non conforming rental listing from the site.
Content, Layout and Copy.

All content and copy edits submitted by members are subject to review and approval by us in our sole discretion. We reserve the right to refuse to publish any content that we determine, in our sole discretion, does not meet these Terms or is otherwise unacceptable to us. However, we assume no duty to review content and we shall not have any liability for any loss or damage resulting from the design or positioning of the copy, properties, content and/or photographs or any change made to any content, photograph or copy submitted by any member. We reserve the right to edit content submitted to the Site in a non-substantive manner solely to cause the content to comply with our formatting requirements. Members are responsible for reviewing and ensuring that any content displayed on the Site appears as the member intended.

Privacy Policy

This Privacy Policy was last updated on 27/03/16.

1. Acknowledgement and Acceptance of Terms

Home-Owners-Direct. (“Company”) is committed to protecting your privacy. This Privacy Policy and Company’s Terms of Use Agreement set forth our current privacy practices with regard to the information we collect when you or your computer interact with our web site. By accessing Company’s web site, you acknowledge and fully understand Company’s Privacy Policy and freely consent to the information collection and use practices described in this web site Privacy Policy.

2. Participating Merchant Policies

Related services and offerings with links from this web site, including vendor sites, may have their own privacy policies that can be viewed by clicking on the corresponding links within each respective web site. Online merchants and others who participate in Company’s services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. Since we do not have direct control over the policies or practices of participating merchants and other third parties, however, we are not responsible for the privacy practices of those persons or their web sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

3. Information We Collect and How We Use It

Company collects certain information from and about its users three ways: directly from our web server logs; information you give to us; and with cookies.

a. Web Server Logs

When you visit our web site, we may track information to administer the site and analyze its usage. Examples of information we may track include:

– Your Internet protocol address.

– The kind of browser or computer you use.

– Number of links you click within the site.

– State or country from which you accessed the site.

– Date and time of your visit.

– Name of your Internet service provider.

– Web page from which you linked to our site.

– Pages you viewed on the site.

b. Use of Cookies

Company may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

Company reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our web site unless there is a temporary, overriding customer value (such as merging a site into Company’s site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our web site.

more cookie information

c. Personal User Information

Visitors to our web site may be able to register to purchase services either through our service or a third party service. When you register, some personal information, such as name, address, email, telephone number or facsimile number, account number and other relevant information may be requested. If you are purchasing a service, financial information may be requested. Any financial information collected is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, relevant information may be requested. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission, except to the extent necessary, including:

– To fulfil your requests for services;

– To protect ourselves from liability;

– To respond to legal process or comply with law; or

– In connection with a merger, acquisition or liquidation of the company.

4. Use of Web Beacons or GIF files

Company web pages may contain electronic images known as web beacons – sometimes also called single-pixel gifs – that allow Company to count users who have visited those pages and to deliver co-branded services. Company may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which, in turn enables us and our service providers to learn which advertisements and emails bring you to our web site and how you use the site. Company prohibits web beacons from being used to collect or access your personal information.

5. Accessing Web Account Information

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may contact us to review this information by sending an email to our support attendant at

6. Changes to this Statement

Company reserves the right to occasionally update this Privacy Policy. When we do, we will also revise the “updated” date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.

7. Contacting Us

If you have questions regarding our Privacy Policy, its implementation, failure to adhere to this Privacy Policy and/or our general practices, please contact us at